GTSAB — Global Technology Skills Accreditation Board

Official syllabus

GTSAB–CPM Official Syllabus

GTSAB–CPM is a professional Product Management certification that assesses whether a candidate can apply Product Management principles to realistic business and product situations — not simply recall definitions. It is a broad, discipline-wide certification covering strategy, discovery, delivery, analytics, stakeholder leadership, and responsible product practice. It is not a Scrum-only credential: Scrum and Product Owner practices form one competency domain among twenty.

Candidates are expected to demonstrate the judgement of a working Product Manager: weighing incomplete information, competing stakeholder demands, and trade-offs between customer value, business value, and delivery constraints, and choosing the most defensible next action.

Official exam format

Number of questions
40
Time allowed
60 minutes
Marks per correct answer
+4
Marks per incorrect answer
−2
Marks per unanswered question
0
Maximum possible score
160
Minimum passing score
120
Passing percentage
75%
Question format
Scenario-based, single-best-answer, 4 options

The negative marking for incorrect answers is deliberate: it discourages guessing and rewards candidates who can distinguish a defensible Product Management decision from a plausible but inferior one.

Examination rules

  • 40 scenario-based, single-best-answer questions with 4 options each.
  • 60 minutes are allowed for the examination.
  • +4 marks for each correct answer.
  • −2 marks for each incorrect answer.
  • 0 marks for each unanswered question.
  • Maximum possible score: 160. Minimum passing score: 120 (75%).
  • Questions are drawn at random from the official master question bank according to the domain weightings in the exam blueprint.
  • Answer-option order is randomised so no positional pattern is learnable across sittings.
  • Negative marking is deliberate: it discourages guessing and rewards candidates who can distinguish a defensible Product Management decision from a plausible but inferior one.

Competency domains

#DomainExam weightQuestions
1Product Management Foundations5%2
2Product Vision, Strategy & Goals7.5%3
3Customer Discovery & Problem Validation7.5%3
4Market & Competitive Analysis2.5%1
5Product Discovery & Hypothesis Validation5%2
6Product Value & Outcomes5%2
7Product Prioritisation & Decision-Making7.5%3
8Product Roadmaps & Planning2.5%1
9Product Backlog Management5%2
10Requirements, User Stories & Acceptance Criteria5%2
11Agile Product Delivery5%2
12Scrum & Product Owner Responsibilities7.5%3
13Product Analytics & Metrics7.5%3
14Experimentation & MVPs5%2
15Stakeholder Management7.5%3
16Product Launch & Go-to-Market5%2
17Product Lifecycle Management2.5%1
18Product Risk & Trade-offs2.5%1
19Cross-functional Product Leadership2.5%1
20Ethics & Responsible Product Management2.5%1

Detailed domain specifications

Domain 1 · 5% · 2 questions

Product Management Foundations

Establish the candidate's understanding of what Product Management is, how the role differs from Project Management, Program Management, and Business Analysis, and how a PM creates value.

Learning objectives

  • Explain the PM's accountability for value
  • Distinguish PM from adjacent roles
  • Describe the PM's relationship to engineering, design, and the business

Knowledge

  • Core PM responsibilities
  • Value vs. output vs. outcome
  • The PM as a decision-maker under uncertainty
  • How PM differs across company stages (startup vs. enterprise)

Practical skills

  • Identify the appropriate owner of a decision in an ambiguous cross-functional situation
  • Distinguish outcome-oriented from output-oriented thinking

Key concepts

  • Outcomes vs. outputs
  • Value exchange
  • PM as “CEO of the product” (and the limits of that analogy)
  • Build-measure-learn mindset

Frameworks

  • Outcome vs. output framing
  • RACI (applied lightly, not as a memorised acronym test)

Example situations

  • A PM is asked to just “manage the project timeline”
  • A new PM must clarify their decision rights with a Head of Engineering

Not covered

  • Formal project management certifications (PMP-style scheduling, critical path, Gantt mechanics)

Expected level: Application — candidates must recognise foundational principles operating inside a scenario, not recite definitions.

Domain 2 · 7.5% · 3 questions

Product Vision, Strategy & Goals

Assess the candidate's ability to connect day-to-day product decisions to a coherent vision and strategy.

Learning objectives

  • Differentiate vision, strategy, and goals
  • Translate strategy into actionable product direction
  • Recognise when a decision is inconsistent with stated strategy

Knowledge

  • Vision as long-term direction
  • Strategy as the chosen path and trade-offs
  • Goals/OKRs as measurable near-term targets
  • Strategy as saying “no”

Practical skills

  • Evaluate whether a proposed feature or roadmap item is consistent with strategy
  • Identify strategic drift
  • Set outcome-based goals

Key concepts

  • Vision-strategy-goals hierarchy
  • OKRs
  • Strategic focus areas
  • Opportunity cost of strategic choices

Frameworks

  • OKRs
  • Simple strategy frameworks (e.g., focus area / bet selection), used conceptually, not tested as trivia

Example situations

  • A team is asked to build a feature that grows a metric outside the company's stated strategic focus
  • A PM must reject a request that conflicts with the product vision

Not covered

  • Corporate-level business strategy frameworks (e.g., Porter's Five Forces in depth) beyond what a PM needs conceptually

Expected level: Application — judge whether a real decision aligns with a given strategy.

Domain 3 · 7.5% · 3 questions

Customer Discovery & Problem Validation

Assess the ability to identify real customer problems before committing to solutions.

Learning objectives

  • Distinguish a validated problem from an assumed one
  • Select appropriate discovery methods
  • Avoid solution-first thinking

Knowledge

  • Qualitative research methods (interviews, contextual inquiry)
  • Problem statements
  • Jobs-to-be-done thinking
  • Bias in customer feedback (e.g., vocal minority, sales-driven requests)

Practical skills

  • Choose the right discovery method for a situation
  • Recognise when a stated customer “want” masks a different underlying need
  • Avoid confirmation bias

Key concepts

  • Problem vs. solution space
  • Jobs-to-be-Done
  • Discovery vs. delivery
  • Sample bias

Frameworks

  • Jobs-to-be-Done
  • Problem statement structure
  • Customer interview best practice (open questions, avoiding leading questions)

Example situations

  • One large customer requests a feature that conflicts with broader usage data
  • A PM must decide whether to run interviews or trust an internal stakeholder's assumption

Not covered

  • Formal market-research statistics/survey design methodology at an academic level

Expected level: Application in ambiguous, conflicting-signal scenarios.

Domain 4 · 2.5% · 1 question

Market & Competitive Analysis

Assess the ability to use market and competitive context to inform product decisions without over-indexing on competitors.

Learning objectives

  • Use competitive information appropriately
  • Avoid feature-parity traps
  • Identify differentiation opportunities

Knowledge

  • Competitive analysis basics
  • Market sizing concepts (TAM/SAM/SOM at a conceptual level)
  • Positioning and differentiation

Practical skills

  • Decide whether to match a competitor's feature or pursue differentiation
  • Interpret competitive pressure against internal evidence

Key concepts

  • Feature parity trap
  • Differentiation vs. parity
  • Market timing

Frameworks

  • TAM/SAM/SOM (conceptual)
  • Basic competitive positioning

Example situations

  • A competitor launches a feature and sales asks for immediate parity despite no internal customer demand

Not covered

  • Detailed financial market-sizing calculations or formal competitive-intelligence tooling

Expected level: Application — weigh competitive pressure against customer and business evidence.

Domain 5 · 5% · 2 questions

Product Discovery & Hypothesis Validation

Assess the ability to run structured discovery to reduce risk before building.

Learning objectives

  • Frame assumptions as testable hypotheses
  • Select the right validation technique for desirability, viability, and feasibility risk

Knowledge

  • Continuous discovery
  • Types of product risk (value, usability, feasibility, business viability)
  • Assumption mapping

Practical skills

  • Identify the riskiest assumption in a proposal
  • Choose a lightweight validation method before full build

Key concepts

  • Four risks (value/usability/feasibility/viability)
  • Assumption testing
  • Discovery cadence

Frameworks

  • Opportunity Solution Tree (conceptual)
  • Assumption/risk mapping

Example situations

  • A team is confident a solution will work but has not tested willingness to pay
  • Engineering questions technical feasibility before commercial validation is complete

Not covered

  • Specific proprietary discovery tooling or vendor products

Expected level: Application — select the correct next discovery action given a scenario.

Domain 6 · 5% · 2 questions

Product Value & Outcomes

Assess understanding of how to define and maximise value for users and the business.

Learning objectives

  • Differentiate user value from business value
  • Define outcome-based success criteria
  • Recognise vanity metrics

Knowledge

  • Value exchange between user and business
  • Leading vs. lagging indicators
  • Outcome vs. output goal-setting

Practical skills

  • Reframe an output-based request as an outcome
  • Identify when a “successful” launch has not created real value

Key concepts

  • Value maximisation
  • Outcome over output
  • Vanity vs. actionable metrics

Frameworks

  • Outcome-based goal-setting
  • Value proposition thinking

Example situations

  • A feature ships and usage is high, but retention does not improve
  • A PM must decide whether “shipped” equals “successful”

Not covered

  • Formal financial valuation or corporate-finance value modelling

Expected level: Application in trade-off scenarios between user and business value.

Domain 7 · 7.5% · 3 questions

Product Prioritisation & Decision-Making

Assess the ability to make defensible prioritisation calls under competing pressures and incomplete information.

Learning objectives

  • Apply prioritisation frameworks appropriately
  • Justify trade-offs
  • Resist purely political or HiPPO-driven prioritisation

Knowledge

  • Common prioritisation frameworks and their appropriate contexts
  • Cost of delay
  • Opportunity cost
  • Saying no

Practical skills

  • Choose and defend a prioritisation decision given conflicting stakeholder input and partial data
  • Recognise when more validation is needed before prioritising

Key concepts

  • RICE
  • Value vs. effort
  • Cost of delay
  • HiPPO bias
  • Opportunity cost

Frameworks

  • RICE
  • Value vs. Effort
  • MoSCoW (used critically, including its limitations)
  • Cost of Delay

Example situations

  • CEO-requested feature vs. data-supported feature with limited engineering capacity
  • Two validated opportunities competing for the same sprint

Not covered

  • Advanced operations-research optimisation mathematics

Expected level: Application — this is a core, heavily tested domain.

Domain 8 · 2.5% · 1 question

Product Roadmaps & Planning

Assess the ability to build and communicate roadmaps that reflect strategy and uncertainty honestly.

Learning objectives

  • Distinguish a roadmap from a fixed delivery schedule
  • Communicate roadmap uncertainty to stakeholders

Knowledge

  • Outcome-based/theme-based roadmaps vs. feature-date roadmaps
  • Roadmap horizons (now/next/later)
  • The risks of date-driven roadmaps

Practical skills

  • Respond to stakeholder demands for fixed dates
  • Structure a roadmap around outcomes rather than features

Key concepts

  • Now-Next-Later
  • Theme-based roadmapping
  • Roadmap as a communication tool, not a contract

Frameworks

  • Now/Next/Later
  • Theme-based roadmap

Example situations

  • Sales wants a hard delivery date on an unvalidated feature

Not covered

  • Detailed Gantt-chart or critical-path scheduling

Expected level: Application in stakeholder-pressure scenarios.

Domain 9 · 5% · 2 questions

Product Backlog Management

Assess the ability to maintain a healthy, value-ordered, transparent backlog.

Learning objectives

  • Order a backlog by value and risk
  • Keep the backlog appropriately refined
  • Manage backlog health over time

Knowledge

  • Backlog ordering principles
  • Refinement cadence
  • Backlog transparency
  • Avoiding backlog bloat

Practical skills

  • Decide how to re-order a backlog when new information arrives
  • Identify signs of an unhealthy backlog

Key concepts

  • DEEP backlog attributes (Detailed appropriately, Estimated, Emergent, Prioritised)
  • Continuous refinement

Frameworks

  • DEEP
  • Backlog refinement practices

Example situations

  • New data arrives mid-sprint that changes item priority
  • A backlog has grown stale and items are no longer relevant

Not covered

  • Specific backlog-tooling software features (e.g., a particular vendor's UI)

Expected level: Application — real backlog-management dilemmas.

Domain 10 · 5% · 2 questions

Requirements, User Stories & Acceptance Criteria

Assess the ability to translate validated problems into clear, testable requirements.

Learning objectives

  • Write/evaluate user stories that express user value
  • Define acceptance criteria that make “done” unambiguous

Knowledge

  • User story structure and purpose
  • INVEST criteria
  • Acceptance criteria vs. implementation detail
  • Splitting large stories

Practical skills

  • Identify a poorly written story or missing acceptance criteria
  • Split an oversized story appropriately

Key concepts

  • INVEST
  • Given-When-Then style acceptance criteria
  • Story vs. task

Frameworks

  • INVEST
  • Given-When-Then

Example situations

  • A story is too large to complete in a sprint
  • Acceptance criteria are missing, causing rework after delivery

Not covered

  • Formal software requirements specification (SRS) documentation standards

Expected level: Application — evaluate/correct a flawed artifact in a scenario.

Domain 11 · 5% · 2 questions

Agile Product Delivery

Assess understanding of how product work flows through iterative delivery, and the PM's role in that flow.

Learning objectives

  • Explain iterative/incremental delivery
  • Identify the PM's responsibilities during delivery (not just planning)

Knowledge

  • Agile values and principles (conceptual, not trivia)
  • Iteration/increment
  • Definition of done
  • The difference between Scrum and Kanban at a conceptual level

Practical skills

  • Respond appropriately to mid-sprint scope pressure
  • Protect delivery focus while remaining responsive to change

Key concepts

  • Iterative delivery
  • Definition of done
  • Flow vs. timeboxed delivery

Frameworks

  • Agile principles (conceptual)
  • Definition of Done

Example situations

  • A stakeholder asks to add scope mid-sprint
  • A team's “done” definition is inconsistent, causing quality issues downstream

Not covered

  • Engineering-specific practices (CI/CD pipeline configuration, branching strategy mechanics)

Expected level: Application — protecting delivery integrity under pressure.

Domain 12 · 7.5% · 3 questions

Scrum & Product Owner Responsibilities

Assess the candidate's understanding of the Product Owner accountability within Scrum, used as a reference point for professional rigor — not the whole certification.

Learning objectives

  • Explain Product Owner accountabilities
  • Distinguish PO from Scrum Master and Development Team accountabilities
  • Apply Scrum events purposefully

Knowledge

  • Product Owner accountability for backlog value
  • Scrum events and their purpose (Sprint Planning, Daily Scrum, Review, Retrospective)
  • Sprint Goal
  • Self-managing teams

Practical skills

  • Identify who should make a given decision within a Scrum team
  • Respond to a Scrum event being misused
  • Protect the Sprint Goal

Key concepts

  • Product Owner accountability
  • Sprint Goal
  • Empiricism (transparency, inspection, adaptation)

Frameworks

  • Scrum accountabilities and events (conceptual understanding, applied to scenarios — not terminology recall)

Example situations

  • A Scrum Master is asked to make a prioritisation call that belongs to the PO
  • A Sprint Review is being used only as a demo with no stakeholder feedback loop

Not covered

  • Verbatim recall of the Scrum Guide
  • Other Agile framework certifications (SAFe, LeSS) in depth

Expected level: Application — the exam tests judgement within Scrum situations, not memorised Scrum Guide text.

Domain 13 · 7.5% · 3 questions

Product Analytics & Metrics

Assess the ability to select, interpret, and act on product data.

Learning objectives

  • Choose appropriate metrics for a given goal
  • Distinguish correlation from causation
  • Avoid vanity metrics and metric gaming

Knowledge

  • Leading vs. lagging indicators
  • North Star metric concept
  • Funnel/retention/engagement metrics
  • Common analytics pitfalls (Simpson's paradox conceptually, survivorship bias, correlation vs. causation)

Practical skills

  • Interpret conflicting data to make a defensible decision
  • Identify when more data is needed before deciding
  • Spot a misleading metric

Key concepts

  • North Star metric
  • Leading/lagging indicators
  • Cohort vs. aggregate analysis
  • Statistical caution (without requiring formal statistics)

Frameworks

  • North Star Metric framework
  • AARRR-style funnel thinking (conceptual)

Example situations

  • Engagement is up but retention is flat
  • Two metrics point in opposite directions and a decision is needed with a deadline

Not covered

  • Statistical modelling, SQL, or data-engineering skills

Expected level: Application — interpreting real, sometimes conflicting, data.

Domain 14 · 5% · 2 questions

Experimentation & MVPs

Assess the ability to design lightweight validation before full investment.

Learning objectives

  • Design an appropriate MVP or experiment for a given risk
  • Interpret experiment results correctly

Knowledge

  • MVP as a learning tool, not a lesser product
  • A/B testing basics
  • Fake-door and concierge tests
  • Statistical significance at a conceptual level

Practical skills

  • Choose the right-sized experiment for the risk and stage
  • Avoid shipping a full solution when a smaller test would answer the question
  • Interpret an inconclusive test result appropriately

Key concepts

  • MVP vs. MMP (Minimum Marketable Product)
  • Experiment design
  • Risk-appropriate validation

Frameworks

  • Build-Measure-Learn
  • A/B testing (conceptual)
  • Fake-door tests

Example situations

  • A team wants to build a full feature to “see if customers like it” when a landing-page test would answer the question faster

Not covered

  • Statistical test calculations (p-values, sample-size formulas)

Expected level: Application — matching validation method to risk and stage.

Domain 15 · 7.5% · 3 questions

Stakeholder Management

Assess the ability to manage competing stakeholder interests while protecting product integrity.

Learning objectives

  • Identify stakeholder motivations
  • Manage conflicting stakeholder demands
  • Communicate trade-offs transparently

Knowledge

  • Stakeholder mapping (influence/interest)
  • Negotiation and expectation-setting
  • Escalation vs. autonomous decision-making
  • Saying no constructively

Practical skills

  • Respond to an executive overriding a data-backed decision
  • Align two stakeholders with conflicting requests using shared goals/evidence

Key concepts

  • Stakeholder mapping
  • Transparent trade-off communication
  • Influence without authority

Frameworks

  • Stakeholder influence/interest mapping

Example situations

  • Two department heads want conflicting features prioritised
  • An executive demands a decision be reversed without new evidence

Not covered

  • Formal organisational-behaviour theory or HR conflict-resolution certification content

Expected level: Application — high-pressure, political scenarios.

Domain 16 · 5% · 2 questions

Product Launch & Go-to-Market

Assess the ability to plan and execute a product or feature launch that achieves real adoption.

Learning objectives

  • Coordinate cross-functional launch readiness
  • Select an appropriate launch strategy for risk and maturity
  • Define post-launch success criteria before launch

Knowledge

  • Launch tiers (e.g., soft launch, phased rollout, full launch)
  • GTM coordination (marketing, sales enablement, support readiness)
  • Post-launch monitoring

Practical skills

  • Choose a phased rollout vs. full launch given risk
  • Identify a missing readiness dependency (e.g., support not trained) before go-live

Key concepts

  • Phased/staged rollout
  • Launch readiness checklist thinking
  • Post-launch success metrics defined pre-launch

Frameworks

  • Phased rollout / staged launch approach

Example situations

  • Support has not been trained ahead of a scheduled launch
  • A high-risk feature is proposed for a full 100% rollout

Not covered

  • Marketing campaign design, paid-media strategy, or brand positioning in depth

Expected level: Application — readiness and risk judgement, not marketing-copywriting skill.

Domain 17 · 2.5% · 1 question

Product Lifecycle Management

Assess the ability to manage a product or feature across its lifecycle, including decline and sunset.

Learning objectives

  • Recognise lifecycle stage from evidence
  • Make appropriate investment/harvest/sunset decisions

Knowledge

  • Lifecycle stages (introduction, growth, maturity, decline)
  • Sunset/deprecation best practice
  • Investment decisions by stage

Practical skills

  • Decide whether to keep investing in a declining feature or sunset it
  • Manage a deprecation communication responsibly

Key concepts

  • Product lifecycle stages
  • Sunk cost fallacy
  • Responsible deprecation

Frameworks

  • Product lifecycle model (conceptual)

Example situations

  • A legacy feature has declining usage but a vocal minority resists its removal

Not covered

  • Formal portfolio-management financial modelling

Expected level: Application — evidence-based lifecycle decisions.

Domain 18 · 2.5% · 1 question

Product Risk & Trade-offs

Assess the ability to identify, weigh, and communicate product risk and trade-offs.

Learning objectives

  • Identify the dominant risk type in a scenario (value, usability, feasibility, viability, or business/compliance risk)
  • Make and justify a trade-off decision

Knowledge

  • Categories of product risk
  • Trade-off communication
  • Irreversible vs. reversible decisions

Practical skills

  • Decide how much validation is proportional to a decision's reversibility and cost
  • Communicate a risk trade-off transparently to stakeholders

Key concepts

  • Reversible (“two-way door”) vs. irreversible (“one-way door”) decisions
  • Risk-proportionate diligence

Frameworks

  • One-way/two-way door decision framing

Example situations

  • A team must decide how much testing is proportionate before an easily-reversible UI change vs. a costly infrastructure change

Not covered

  • Formal enterprise risk-management (ERM) certification content

Expected level: Application in ambiguous, high-stakes scenarios.

Domain 19 · 2.5% · 1 question

Cross-functional Product Leadership

Assess the ability to lead and align a cross-functional team without formal authority.

Learning objectives

  • Influence engineering, design, and business functions toward a shared goal
  • Resolve cross-functional disagreement constructively

Knowledge

  • Influence without authority
  • Shared goal-setting across functions
  • Facilitating disagreement toward a decision

Practical skills

  • Resolve a design-engineering disagreement that is blocking progress
  • Align a cross-functional team behind a decision they initially disagreed with

Key concepts

  • Influence without authority
  • Shared outcomes as an alignment tool

Frameworks

  • None formal — assessed through judgement in scenarios

Example situations

  • Design and engineering disagree on an approach and are at an impasse ahead of a deadline

Not covered

  • Formal people-management (hiring, performance reviews, compensation)

Expected level: Application — leadership judgement, not people-management mechanics.

Domain 20 · 2.5% · 1 question

Ethics & Responsible Product Management

Assess the candidate's ability to recognise and respond to ethical risk in product decisions.

Learning objectives

  • Identify dark patterns and manipulative design
  • Recognise data-privacy and accessibility considerations in product decisions

Knowledge

  • Dark patterns
  • Informed consent in data use
  • Accessibility as a baseline responsibility
  • Responsible handling of sensitive user data

Practical skills

  • Reject or redesign a feature that relies on manipulative design or unclear consent
  • Weigh short-term metric gains against user trust

Key concepts

  • Dark patterns
  • Privacy-by-design
  • Accessibility
  • Long-term trust vs. short-term metric gains

Frameworks

  • None formal — assessed through applied judgement

Example situations

  • A growth tactic increases sign-ups but relies on a confusing cancellation flow
  • A feature would collect more data than necessary for its stated purpose

Not covered

  • Legal/regulatory certification (e.g., formal GDPR/CCPA compliance qualification)

Expected level: Application — recognising ethical risk embedded in an otherwise normal business scenario.

Exam blueprint

  • Draws the exact question count shown per domain (e.g., 3 from Domain 2, 1 from Domain 4).
  • Maintains the approximate difficulty distribution (20% at 3/5, 60% at 4/5, 20% at 5/5).
  • Includes a mix of scenario types (strategy, discovery, data, prioritisation, stakeholder, Agile/Scrum, launch, lifecycle, risk, leadership) rather than clustering scenario types within a domain.
  • Randomises answer-option order so no positional pattern is learnable across sittings.

The same weighting is used to derive the 120-question master bank (each domain's bank allocation = exam allocation × 3), ensuring every randomly generated 40-question exam is statistically representative of the full syllabus.

Competency map

Strategic Thinking
Domains 1, 2, 4, 17
Customer & Market Insight
Domains 3, 4, 5
Value & Decision-Making
Domains 6, 7, 18
Planning & Execution
Domains 8, 9, 10, 11, 12
Evidence & Learning
Domains 13, 14
People & Influence
Domains 15, 19
Go-to-Market & Lifecycle
Domains 16, 17
Professional Responsibility
Domains 20

Candidate preparation guide

  1. 01Study each domain's knowledge and skills list — do not memorise framework names in isolation; practise applying them to scenarios.
  2. 02For each framework listed (e.g., RICE, INVEST, Now/Next/Later), practise identifying when it is the right tool, not just what it stands for.
  3. 03Practise reading a 100–180 word scenario and identifying: the underlying problem, the competing pressures, and the most defensible next action — within 60–90 seconds.
  4. 04Review real or simulated product decisions (e.g., case studies, retrospectives) and ask: “What would the most experienced, evidence-driven PM do here?”
  5. 05Pay particular attention to the four most heavily weighted domains (2, 3, 7, 12, 13, 15) as these represent the largest share of the exam.

Recommended learning sequence

  1. Domain 1 (Foundations) → Domain 2 (Vision/Strategy/Goals)
  2. Domain 3 (Customer Discovery) → Domain 4 (Market Analysis) → Domain 5 (Discovery/Hypotheses)
  3. Domain 6 (Value/Outcomes) → Domain 13 (Analytics) → Domain 14 (Experimentation/MVPs)
  4. Domain 7 (Prioritisation) → Domain 8 (Roadmaps) → Domain 9 (Backlog) → Domain 10 (Requirements/Stories)
  5. Domain 11 (Agile Delivery) → Domain 12 (Scrum/PO)
  6. Domain 15 (Stakeholders) → Domain 19 (Cross-functional Leadership)
  7. Domain 16 (Launch/GTM) → Domain 17 (Lifecycle) → Domain 18 (Risk/Trade-offs)
  8. Domain 20 (Ethics/Responsible PM) — recommended last, as a lens applied across all prior domains.

Detailed topics to study

Outcome vs. output; vision/strategy/goal hierarchy; OKRs; Jobs-to-be-Done; discovery interviewing; confirmation bias; TAM/SAM/SOM (conceptual); feature-parity trap; four risks of discovery (value, usability, feasibility, viability); North Star metric; leading/lagging indicators; RICE; Value vs. Effort; MoSCoW; Cost of Delay; Now/Next/Later roadmapping; DEEP backlog attributes; INVEST; Given-When-Then acceptance criteria; Definition of Done; Scrum accountabilities and events; Sprint Goal; empiricism; funnel/retention analysis; correlation vs. causation; MVP vs. MMP; A/B testing basics; fake-door tests; stakeholder influence/interest mapping; phased/staged launch; product lifecycle stages; sunk cost fallacy; one-way vs. two-way door decisions; influence without authority; dark patterns; privacy-by-design; accessibility basics.

Key terminology

OutcomeOutputVisionStrategyOKRSprint GoalProduct BacklogProduct OwnerIncrementDefinition of DoneMVPMMPNorth Star MetricLeading IndicatorLagging IndicatorCost of DelayRICEINVESTGiven-When-ThenNow/Next/LaterJobs-to-be-DoneDark PatternOne-way Door / Two-way Door DecisionStakeholder MappingPhased RolloutProduct LifecycleValue PropositionDiscoveryValidationAssumptionHypothesis

Practical skills candidates must demonstrate

  • Distinguish a validated customer problem from an unvalidated assumption.
  • Prioritise competing opportunities using evidence rather than authority or urgency alone.
  • Identify the riskiest assumption in a proposal and choose a proportionate way to test it.
  • Write or evaluate a user story and its acceptance criteria for clarity and testability.
  • Interpret conflicting or incomplete data and make a defensible recommendation.
  • Manage stakeholder conflict by surfacing shared goals and evidence.
  • Choose an appropriate launch strategy given risk and organisational readiness.
  • Recognise ethical risk (manipulative design, privacy overreach) embedded in a business-as-usual scenario.

Exam difficulty model

DifficultyDescription% of exam
3/5Single clear trade-off; correct answer identifiable from one dominant piece of evidence.20%
4/5Multiple competing considerations; the correct answer requires weighing evidence against PM principles, not just picking the “nicest-sounding” option.60%
5/5Ambiguous, high-stakes, incomplete-information scenario; distractors are highly plausible and reflect common real-world missteps by less experienced PMs.20%

Difficulty is created through realistic complexity — competing priorities, incomplete information, conflicting metrics, and stakeholder pressure — never through obscure terminology, trick wording, or ambiguous phrasing of the question itself. Every question has exactly one objectively defensible correct answer given the GTSAB–CPM syllabus.

What is not covered

  • Deep software engineering, architecture, or specific programming skills.
  • Formal project-management scheduling certification content (e.g., critical-path method mechanics).
  • Graphic/UI design execution skills.
  • Formal statistics, data science, or SQL proficiency.
  • Legal/regulatory compliance certification (e.g., formal privacy-law qualifications).
  • Any single Agile scaling framework in depth (e.g., SAFe, LeSS) beyond core Scrum concepts used as a reference point.
  • Marketing execution (campaign design, copywriting, paid media).
  • Verbatim recall of any third-party framework's proprietary source text, including the Scrum Guide.